> ## Documentation Index
> Fetch the complete documentation index at: https://docs.salestools.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage and Forecast Deals Across Your Sales Pipeline

> Manage every opportunity in a drag-and-drop board or sortable list, read AI forecasts, and work each deal in a full record pane synced to your CRM.

The Deals Pipeline is your single workspace for every open opportunity. Move deals between stages on a visual board, scan a dense sortable list, read an AI forecast of what is likely to close or at risk, jump straight to the deals that need your attention most, and open any deal into a rich record pane — all in one place, kept in step with your CRM.

## What you can do

<CardGroup cols={2}>
  <Card title="Board and List views" icon="table-columns" href="#board-view-vs-list-view">
    Work a drag-and-drop board with one column per stage, or a dense sortable table — your choice sticks and is shareable via the page link.
  </Card>

  <Card title="AI Forecast strip" icon="chart-line" href="#read-the-ai-forecast">
    See Predicted Close (weighted pipeline value), At Risk, and Likely Close at a glance — click to filter the board and list instantly.
  </Card>

  <Card title="Needs Attention bar" icon="triangle-exclamation" href="#focus-on-deals-that-need-attention">
    Sally surfaces your most pressing deals with the reason they're flagged and an attention score, so you always know what to work next.
  </Card>

  <Card title="Full deal record pane" icon="rectangle-list" href="#work-inside-a-deal-record">
    Edit details inline, track deal health, manage contacts, log notes and tasks, review meetings with AI sentiment, and read Sally's coaching — all in one pane.
  </Card>
</CardGroup>

## Board view vs. List view

<Tabs>
  <Tab title="Board">
    The Board displays one column per pipeline stage. Each card shows the deal name, company, value, and close date at a glance. A running count and total value appear at the top of every column so you can see stage-level totals instantly.

    Move a deal to a new stage by dragging its card from one column and dropping it on another — the card moves immediately and the column totals update in real time. Drag back if you change your mind.
  </Tab>

  <Tab title="List">
    The List flattens every stage into a single sortable table with columns for company, deal name, value, stage, owner, age, close date, and win %. Click any column header to sort; click again to reverse the direction.

    Use the search box above the table to filter by deal name, company, domain, owner, stage, or notes — useful when you manage a large pipeline and need to find a specific deal quickly.
  </Tab>
</Tabs>

To switch between views, use the **Board** and **List** tabs above the deals. Your active view is saved in the page URL, so you can bookmark it or share the exact view with a teammate.

<Note>
  Scope the pipeline to **My deals** or **Team deals** using the toggle in the header, and narrow by recent activity — last 7 days, 30 days, 90 days, or this quarter — to focus on what matters right now.
</Note>

## Create a deal

<Steps>
  <Step title="Click + New deal">
    Select **+ New deal** in the top-right corner of the header. A side panel opens on the right.
  </Step>

  <Step title="Name the deal">
    Enter a **Deal name** — this is the only required field. Use a clear, descriptive name such as *"Acme Corp · Q3 Expansion"* so you can identify it at a glance in the board and list.
  </Step>

  <Step title="Link a company">
    Start typing in the **Company** field to search your saved accounts, then select one. If the company isn't saved yet, type the name as-is and it will be used without linking to a record. You can also add a **Company domain** for reference.
  </Step>

  <Step title="Attach a contact (optional)">
    Once you have selected a saved company, search the **Contact** field to attach a saved contact from that account. The Contact field stays locked until a saved company is chosen, because contacts are scoped to their company.
  </Step>

  <Step title="Set value, stage, and owner">
    Enter a **Value (USD)**, choose the initial **Stage**, and optionally assign an **Owner**. Click **Create deal** — the new deal lands at the top of its stage column and opens automatically so you can keep editing.
  </Step>
</Steps>

## Read the AI Forecast

When deals have win probabilities, Sally renders an **AI Forecast** strip directly below the header.

<Steps>
  <Step title="Understand the three figures">
    * **Predicted Close** — the total weighted pipeline value, calculated by scaling each deal's value by its win probability.
    * **At Risk** — the combined value and count of deals that are unlikely to close or flagged as high risk.
    * **Likely Close** — the combined value and count of deals with a strong probability of closing this period.
  </Step>

  <Step title="Filter to a group">
    Click **At Risk** or **Likely Close** to filter both the Board and the List to only those deals. Click the same chip again — or click **Filtering ✕** — to clear the filter. **Predicted Close** is a summary total and is not clickable.
  </Step>
</Steps>

## Focus on deals that need attention

<Steps>
  <Step title="Check the Needs Attention bar">
    Near the top of the pipeline page, the **Needs attention** bar surfaces the deals Sally considers most urgent. Each card shows a short reason — such as no recent activity, a stalled stage, or rising risk — alongside an attention score.
  </Step>

  <Step title="Open a flagged deal">
    Click any card in the bar to open that deal directly in the record pane. Dismiss the entire bar with **✕** if you want more room on the page.
  </Step>
</Steps>

## Work inside a deal record

Click any card on the Board or any row in the List to open the deal record pane. Seven tabs give you a complete picture of every deal:

<CardGroup cols={2}>
  <Card title="Overview" icon="circle-info" href="#work-inside-a-deal-record">
    Edit the name, value, expected close date, owner, and notes inline. Text fields save when you click away; notes save with the **Save notes** button. Also shows pipeline meta (stage, days in stage, deal age, last activity, risk reason, CRM source), a **Deal Health** score with letter grade, and linked records.
  </Card>

  <Card title="Activity" icon="clock-rotate-left" href="#work-inside-a-deal-record">
    A chronological feed of every logged action on the deal, with quick totals for calls, meetings, and emails.
  </Card>

  <Card title="Contacts" icon="address-card" href="#work-inside-a-deal-record">
    The primary contact's details. Search here to attach a different saved contact to the deal.
  </Card>

  <Card title="Tasks" icon="circle-check" href="#work-inside-a-deal-record">
    All open tasks linked to the deal's contact, so nothing falls through the cracks.
  </Card>

  <Card title="Notes" icon="note-sticky" href="#work-inside-a-deal-record">
    Add free-form notes directly to the deal, or delete notes you no longer need.
  </Card>

  <Card title="Meetings" icon="video" href="#work-inside-a-deal-record">
    Recorded meetings for the deal's contact, each with an AI-generated sentiment chip, an expandable summary, action items, and key talking points.
  </Card>

  <Card title="AI" icon="sparkles" href="#work-inside-a-deal-record">
    Sally's guidance for this deal: a risk summary and suggested next action, post-meeting follow-up prompts, coaching tips, and a meeting prep brief.
  </Card>

  <Card title="Graph" icon="diagram-project" href="#work-inside-a-deal-record">
    A visual relationship map connecting the deal to its account, contact, activities, tasks, and notes, plus a full catalog of the deal's data fields.
  </Card>
</CardGroup>

<Tip>
  To close out a winning deal, click **Mark Won** in the record-pane footer. To remove a deal from your active pipeline, click **Mark Lost** — you'll be asked to select a close category and enter a reason, both of which are saved onto the deal record for reporting.
</Tip>

<Warning>
  The **Delete** button in the record-pane footer permanently removes the deal after you confirm. The deal disappears immediately from both the Board and List and cannot be recovered.
</Warning>

## Sync deals from your CRM

<Steps>
  <Step title="Connect your CRM">
    Go to **Integrations** and connect HubSpot or Salesforce. Once connected, a status dot and the time of the last sync appear next to the **Sync CRM** button on the pipeline header.
  </Step>

  <Step title="Pull the latest deals">
    Click **Sync CRM** to pull fresh deal data from your CRM on demand. When the sync completes, a brief summary shows how many deals were created and updated, and the board refreshes automatically.
  </Step>
</Steps>

<Note>
  When your CRM is connected and the last sync is more than a few minutes old, the pipeline pulls fresh deals automatically each time you open the page — so you typically start with up-to-date data without needing to trigger a manual sync.
</Note>

## Frequently asked questions

<AccordionGroup>
  <Accordion title="The board is empty — where are my deals?">
    If you haven't created or synced deals yet, each column shows a *"Drop deals here"* prompt. Create a deal with **+ New deal**, or connect a CRM and click **Sync CRM**. Also check the **My deals / Team deals** toggle and the date filter — a narrow scope can hide deals that exist but fall outside the selected range.
  </Accordion>

  <Accordion title="The AI Forecast strip isn't showing">
    The forecast only appears when at least one deal has a win probability set. Deals without a probability don't contribute to Predicted Close, At Risk, or Likely Close — assign probabilities to your deals to see the strip.
  </Accordion>

  <Accordion title="A deal snapped back to its old stage after I dragged it">
    This means the stage change couldn't be saved. The card reverts automatically so your board stays accurate. Try dragging it again; if the issue persists, check your network connection.
  </Accordion>

  <Accordion title="The Sync CRM button has no status dot">
    The status dot and last-sync timestamp only appear once a CRM is connected. Navigate to Integrations to connect one, then return to the pipeline.
  </Accordion>

  <Accordion title="I can't search for a contact when creating a deal">
    The **Contact** field is locked until you select a saved company, because contacts are scoped to their company. Pick a saved company first, then search for the contact you want to attach.
  </Accordion>
</AccordionGroup>

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