Sally is read-only during onboarding. She won’t message anyone until you explicitly launch in the final step.
Complete the onboarding wizard
1
Let Sally research your business
On the first screen, Sally runs four research tracks in parallel — Identity, Company, Buying graph, and Messaging — against your website and public sources. A live activity feed streams her progress as she works.Your 10,000 free credits are activated here, with a 30-day free window and no card required.When research finishes, the button changes from Researching… to See what I found. Click it to move on to the next step.
2
Confirm your details
Sally pre-fills your full name, job title, company, website, LinkedIn URL, and city from her research. Review each field and correct anything that’s inaccurate, then click Continue. Your edits are saved to your business context and used in every draft Sally writes going forward.
If Sally couldn’t find much — common for brand-new accounts or sites with minimal public content — some fields may be empty. Just fill them in here. The flow never dead-ends on a save error.
3
Choose your audience
Sally drafts a starting audience based on your positioning. Refine it using chip filters across four groups:
- Role & seniority — e.g. VP+ Sales, Head of Revenue, RevOps, Founder / CEO
- Geography — e.g. USA, United Kingdom, Germany, Sweden
- Industry — e.g. SaaS, Fintech, Healthcare, E-commerce
- Company size — 1–50 employees up to 10,000+
4
Pick your channels
Choose how Sally reaches out to your audience. Each card shows an average positive-reply range to help you decide:
- Email + LinkedIn (Sally’s pick) — LinkedIn warms the prospect first, then a personalised email lands a day later. Best balance of reach and response.
- Email only — pure email sequence, higher volume, lower setup overhead.
- LinkedIn + phone (Pro) — LinkedIn cadence plus calling tasks, ideal for high-ticket or enterprise targets.
- Custom sequence — mix WhatsApp, LinkedIn DMs, voice notes, and a reply handler; full configuration happens after launch in the builder.
5
Invite senders (optional)
Each connected mailbox safely sends about 150 messages per month to protect your domain reputation. Adding teammates is the quickest way to scale your reach without risking deliverability.Enter a teammate’s email address and click Send invite. They accept with a single link — they don’t need to learn Salestools or set up an account to act as a sender.The panel shows how many months it will take to reach your full audience list solo versus with the senders you add. Click Continue when done. Solo mode works fine — it’s just slower, and most teams add two to four senders before launch.
6
Review the sequence
Sally generates a real, personalised Day 1 email for one of your sample prospects, grounded in your positioning and the prospect’s own data — never placeholder text. The Day 4 and Day 9 follow-ups appear collapsed; click expand to read them.Use the avatar switcher under Previewing for to cycle through sample prospects and see how the same sequence reshapes for each one. Every send is rewritten from scratch using everything Sally knows about that specific prospect.When the sequence looks right, click Looks good — launch.
7
Connect your channels
Connect the channels Sally will send through. Every integration is optional except an email mailbox, which is required for any email-based outreach.
Click Connect Gmail or Connect Outlook for a one-click popup authorisation. CRM and Calendar tiles open the integrations page in a new tab.Click Launch campaign to proceed to the final step.
8
Launch your campaign
Sally deploys a live agent built from your audience, channel mix, and sequence, marks onboarding complete, and celebrates with a confetti burst. When the status reads campaign live, you’re ready to go.
- Click Open your agent to view and edit the agent immediately in the AI SDR Builder.
- Click Open dashboard to head to your Dashboard and see Sally’s first actions appear in the activity feed.
If deployment hits a snag, your audience and sequence are still saved. Click Open the builder to finish wiring the agent manually — you’re never stuck, and nothing is lost.
FAQ
How long does onboarding take?
How long does onboarding take?
About seven minutes from start to launch. The progress checklist on the right shows an estimated time remaining at each step, counting down as you progress. If Sally’s research step takes a moment, the live activity feed keeps you updated while she works.
Do I need a credit card or paid plan to get started?
Do I need a credit card or paid plan to get started?
No. New accounts receive 10,000 free credits (roughly $300 of value) activated during the research step, with a 30-day free window. You won’t be prompted for a card until you’re ready to upgrade to a paid plan.
Can I skip steps or go back?
Can I skip steps or go back?
Yes. Back in the header returns you to the previous step without losing any of your inputs. Most steps also show a Skip onboarding link if you want to jump ahead. You can skip channel connection entirely with Skip for now → open dashboard and complete it later in Settings → Integrations.
What if Sally got my company details wrong?
What if Sally got my company details wrong?
That’s expected — onboarding is designed around correction. Edit any field on the Confirm details step, adjust audience chips on the audience step, and review the sequence before you launch. Nothing is sent until you click Launch campaign on the final step.
Why does each mailbox have a sending limit?
Why does each mailbox have a sending limit?
To keep your domain healthy. Email providers flag domains that exceed roughly 0.4% spam complaint rates, so each mailbox is capped at approximately 150 sends per month. Inviting additional senders multiplies your safe sending capacity without risking deliverability for your primary domain.
Can I revisit the onboarding guide later?
Can I revisit the onboarding guide later?
Once onboarding is complete, signing in takes you straight to your Dashboard. To walk through the setup again, open Settings → Getting started and click Show guide. This re-activates the onboarding checklist without resetting any of your existing configuration.
Quickstart
The fast-path flow to get an AI agent live in three steps after onboarding.
AI SDR Builder
Build and customise the AI BDR that onboarding deploys, or create additional agents from scratch.
Managing Agents
Open, pause, tune, or archive the agent created at launch.
Credits & Billing
Understand how your free credits and paid plan work, and what each action costs.
